Hospitality
Front-facing staff who represent your brand — reception, guest service, event support and trained service crews.
Copenhagen · Denmark
Spaces kept to a standard others call impossible
NOVA PRIME delivers certified cleaning, hospitality and facility management across Copenhagen — trained teams, documented quality, and service levels that hold up under audit.
- ISO 9001 certified
- Trained & vetted staff
- 24/7 availability
About NOVA PRIME
A standard of service Copenhagen can rely on
NOVA PRIME was founded in Copenhagen with a simple conviction: the quality of a space shapes the quality of what happens inside it. We keep offices, residences, hotels and public buildings to a standard that holds up under audit — not just on the day of a walkthrough.
Our teams are employed directly, trained in Denmark, and equipped with documented procedures for every environment we serve. That is how we hold long-term contracts with property owners, hotel groups and public institutions who cannot afford inconsistency.
Mads Sørensen
Managing Director & Founder
ISO 9001:2015
Danish Fødevarestyrelsen hygiene approval
Rengøringsbranchen-certified staff
What we offer
Six service lines, one quality standard
Every service runs on the same operating model: a documented plan, trained people, and checkable results.
Cleaning & Housekeeping
Scheduled and deep cleaning for offices, residential towers, hotels and industrial sites — with checklists you can audit.
Sanitization
Hygiene programmes and disinfection protocols for clinics, kitchens, labs and high-traffic public areas.
Pest Control
Preventive monitoring and documented intervention, compliant with Danish food-safety and hygiene regulations.
Facility Management
A single accountable partner for technical maintenance, waste, logistics and soft services across your portfolio.
Training
An in-house academy that certifies every employee before their first shift — and refreshes them every year.
NOVA PRIME in numbers
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Years in operation
0+
Employed specialists
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% client retention
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Sites under contract
What we do
The full scope of our services
One contract, one contact, one standard of proof across every line item below.
01 Hospitality
- Reception & concierge staffing
- Guest service for hotels and residences
- Event & conference support crews
- Service and bar staff (certified)
02 Cleaning & Housekeeping
- Office and commercial cleaning
- Residential: apartments, villas, compounds
- Industrial cleaning for halls and warehouses
- High-pressure washing & facade care
- Deep cleaning and window cleaning
03 Sanitization & Hygiene
- Disinfection of sensitive areas
- Kitchen & HACCP hygiene programmes
- Odour treatment and air hygiene
- Waste management & segregation
04 Pest Control
- Preventive monitoring with documented checks
- Food-safe intervention methods
- Compliance reporting for audits
05 Maintenance
- Technical maintenance & minor repairs
- Winter services and outdoor upkeep
- On-call response within agreed SLAs
In practice
How our clients experience the difference
Cleaning that passes an audit
Every shift closes with a digital checklist. Property managers see exactly which areas were done, when, and by whom — no paperwork chase.
Industrial-scale, detail-level
We clean halls, warehouses and production floors with heavy-duty equipment and crews sized to your shift plan — without interrupting operations.
Outdoor & facade care
High-pressure systems and trained rope-access teams restore facades, courtyards and entrances — surfaces look new again, safely and on schedule.
Prevention before intervention
Monitoring stations and documented inspections catch issues early, so hotels and food businesses stay audit-ready all year round.
Our vision
That the spaces people work, live and gather in are cared for so well that no one has to think about it. We want service quality in Denmark to be measured, not promised — which is why we publish our standards and let our clients audit them.
Our mission
To raise the standard of cleaning and hospitality in Copenhagen by investing in people: fair employment, certified training, and procedures that make excellence repeatable. When our teams grow, the quality our clients receive grows with them.
Our clients
Trusted across Copenhagen's demanding sectors
Have some questions?
Message us
Tell us about the spaces you need cared for. We will send a site assessment and a transparent quote within two working days.
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Email hello@novaprime.dk
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Address Kalvebod Brygge 24, 1560 Copenhagen V, Denmark
Office hours: Mon–Fri, 08:00–18:00